After-Hours Care

For existing patients of Franklin General Practice, after-hours medical support is available. Please call (02) 6253 8663 and follow the instructions provided.

Home Visits

Home visits are available for regular patients who are unable to attend the clinic due to a medical condition. To enquire, please contact our reception team at (02) 6253 8663.

Please note:

• This is not an emergency service.
• Availability is at the discretion of the treating doctor.
• Home visits are usually conducted after 7:00 PM on weekdays.

Anytime Telehealth

Our Anytime Telehealth service provides convenient access to healthcare, wherever you are.

What Is Anytime Telehealth?

Book virtual consultations with our experienced GPs using your smartphone, tablet, or computer. Through secure video conferencing, you can receive quality medical care without visiting the clinic in person.

Whether you’re a regular patient or accessing care for the first time, we’re here to help.

Medicare Rebates

Regular patients who have had an in-person consultation within the past 12 months may be eligible for Medicare rebates on telehealth appointments.

Fees For Anytime Telehealth Appointment

How Does It Work?

1. Book Your Appointment: Visit our website, go to the “After Hours & Telehealth” tab, and follow the booking instructions.
2. Complete Payment: Pay for your appointment following the step-by-step guide.
3. Wait for the Call: Your doctor will call you around your scheduled time (maximum wait: 40 minutes). The call will come from a No Caller ID number — ensure your phone accepts such calls.
4. Begin Your Virtual Consultation: Discuss your symptoms, ask questions, and receive medical advice just like during an in-person visit.
5. Prescriptions & Follow-Up: Prescriptions will be sent electronically if required. Follow-up care can also be arranged.

Why Choose Anytime Telehealth?

• Convenience: No travel, no waiting rooms — access care from wherever you are.
• Accessibility: Ideal for those with mobility issues, limited transport, or living in remote areas.
• Continuity of Care: Stay connected with your regular GP and receive ongoing support.

Don’t let time or distance stand in the way of your healthcare. Book your Anytime Telehealth appointment today and experience healthcare on your terms.